Shipping Policy | MixMelot
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Shipping Policy

Last updated: 2025  ·  EASY PEASY GROUP LIMITED  ·  mixmelot.com

🚚 Shipping is always free on mixmelot.com. Delivery in 24-48 working hours across Europe.

1. Delivery times

Deliveries are made within 24-48 working hours after telephone confirmation. Islands and remote areas may take up to 3-5 working days. Pursuant to Art. 18 of Directive 2011/83/EU, EU consumer deliveries are guaranteed within 30 days from contract conclusion.

2. Shipping costs

Shipping is completely free on all orders, with no minimum order value.

3. Partner couriers

  • BRT (Bartolini)
  • GLS
  • DHL
  • DPD
  • Royal Mail (UK)
  • InPost

4. Order tracking

Once shipped, you receive an SMS or email with a tracking number to follow the shipment in real time.

5. Cash on delivery

Payment is made in cash directly to the courier upon delivery. No advance payment or credit card required.

6. Package not arrived

If your package doesn't arrive within 5 working days of confirmation, contact us at info@mixmelot.com with your order number.

7. Damaged package

Check the package at delivery. If damaged: refuse delivery (pay nothing) or accept with written reservation on the delivery document. Report damage within 24 hours with photos to info@mixmelot.com.

8. Countries served

Italy, Spain, France, Germany, Portugal, Greece, Bulgaria, Romania, Czech Republic, Poland, Estonia, Latvia, Lithuania, Croatia, Hungary, Slovenia, Slovakia, United Kingdom.

9. Contact

info@mixmelot.com